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Cross Services

Holistic support across all IT areas
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Modern IT organizations do not function in silos.

Projects, transformations, and new requirements almost always affect multiple areas simultaneously—from infrastructure and workplace to applications.

Our cross-services connect these disciplines and ensure alignment across all service areas: acting as a bridge between operations, innovation, and further development. This way, your IT strategy is not only planned but also consistently implemented—with clear interfaces, aligned responsibilities, and measurable control.

These include, among others:

  • IT Strategy & Architecture Consulting
  • Project, Transition & Transformation Services
  • Single point of contact in the Service Desk
  • Area Support and On-Site Support
  • Monitoring of all Services and Systems
  • Security Operations Center (SOC) for Integrated Security
  • Open-Source Solutions across all Service Areas

Linking your operational reality

Cross-services ensure that new solutions are available, introduced in a structured manner, handed over cleanly and are reliably usable in everyday life. They are the link between our entire service offering, and your operational reality.

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Our cross-service solutions

Projects
Service Desk
Field Service/Onsite
Security
SOC
Monitoring
Open Source

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